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Cloud Auto Attendant and routing to external number

by Seema Rahman | Jun 21, 2021 | cloud PBX, Microsoft teams, Teams

Microsoft has recently rolled out the much sought after feature for the Cloud Auto Attendant – it is the ability to route a call to external number. Additional steps are needed prior to configuring this feature within the Auto Attendant. Auto Attendant service...
Changing Licensing for Office365 users with Add-on features

Changing Licensing for Office365 users with Add-on features

by Seema Rahman | Feb 1, 2018 | Office 365

Few weeks back I had to change the licensing for few users in Office365. I will go over the steps in this blog. Scenario: Customer initially bought E3 license for 50 users. They added Phone System and Conferencing Add-on to 20 of these users. After few months customer...

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