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Cloud Auto Attendant routing calls to external number with direct routing

Cloud Auto Attendant routing calls to external number with direct routing

by Seema Rahman | Jul 15, 2021 | Microsoft teams, Office 365

With Direct Routing your on-premises PSTN provider is connected to Microsoft 365 phone system using a SBC. All the call routing has to be configured using voice routing policies. Therefore, voice routing policy is also needed for Auto Attendants (more specifically the...

Teams App policy for developers of apps

by Seema Rahman | Apr 8, 2021 | Microsoft teams, Office 365, Skype for Business, Teams

In a previous blog we discussed app permission policy and recommended settings for general users. These recommendation included blocking users from uploading and publishing apps in Teams store, as part of security and compliance measures. In this blog we will talk...

Teams app related policies – overview and best practice

by Seema Rahman | Mar 25, 2021 | Microsoft teams, Office 365, Teams

Teams apps are becoming more and more popular as the usage for Teams is increasing. The app store provides access to numerous apps created by Microsoft as well as other vendors. There are few different approaches that you can take to allow or restrict app access....

New licenses for teams calling plan – US and Canada

by Seema Rahman | Feb 22, 2021 | cloud PBX, Microsoft teams, Office 365, Skype for Business, Teams

If you want your Teams (or Skype for business online) users to have the ability to call regular (PSTN) phone then you will need to purchase a calling plan. The exception is that, you have other application or service provider for calling feature or you have direct...

Installing Azure AD Preview module for Powershell

by Seema Rahman | Sep 8, 2020 | Azure, Microsoft teams, Office 365, Teams

Azure AD preview module is needed for newer advanced features and powershell commands, including Teams related features. Here are few things to keep in mind while installing this module: Make sure your current powershell executable is version 3.0 or higher. You will...

Managing teams and channels in Microsoft Teams – overview

by Seema Rahman | Aug 17, 2020 | Office 365, Skype for Business, Teams

One of the best features of Microsoft Teams is the ability to create Teams and channels for collaboration.  When a user creates a team following happens in the backend- An O365 group is created A Sharepoint site is created Each user can own up to 250 teams. If you...
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