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Cloud Auto Attendant and routing to external number

by Seema Rahman | Jun 21, 2021 | cloud PBX, Microsoft teams, Teams

Microsoft has recently rolled out the much sought after feature for the Cloud Auto Attendant – it is the ability to route a call to external number. Additional steps are needed prior to configuring this feature within the Auto Attendant. Auto Attendant service...

Teams App policy for developers of apps

by Seema Rahman | Apr 8, 2021 | Microsoft teams, Office 365, Skype for Business, Teams

In a previous blog we discussed app permission policy and recommended settings for general users. These recommendation included blocking users from uploading and publishing apps in Teams store, as part of security and compliance measures. In this blog we will talk...

Teams app related policies – overview and best practice

by Seema Rahman | Mar 25, 2021 | Microsoft teams, Office 365, Teams

Teams apps are becoming more and more popular as the usage for Teams is increasing. The app store provides access to numerous apps created by Microsoft as well as other vendors. There are few different approaches that you can take to allow or restrict app access....

New licenses for teams calling plan – US and Canada

by Seema Rahman | Feb 22, 2021 | cloud PBX, Microsoft teams, Office 365, Skype for Business, Teams

If you want your Teams (or Skype for business online) users to have the ability to call regular (PSTN) phone then you will need to purchase a calling plan. The exception is that, you have other application or service provider for calling feature or you have direct...

How to increase dial-out minutes for Audio Conferencing

by Seema Rahman | Oct 2, 2020 | Meeting, Microsoft teams, Skype for Business, Teams

The “Dial out” feature is now more popular than ever as more people are working from home. Just as a recap, following are the two most common scenarios for dial-out: When a user joins a teams (or SFB) meeting an option is to join the audio portion of the...

Installing Azure AD Preview module for Powershell

by Seema Rahman | Sep 8, 2020 | Azure, Microsoft teams, Office 365, Teams

Azure AD preview module is needed for newer advanced features and powershell commands, including Teams related features. Here are few things to keep in mind while installing this module: Make sure your current powershell executable is version 3.0 or higher. You will...
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